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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MommaBear10710

June 22, 2026

5  out of  5
rating by MommaBear10710
"If you are on the market for the best insurance company, you need to reach out to Landon Ball-State Farm Insurance. I have actually talked to every single person in this branch. They are incredibly helpful and extremely knowledgeable. I have never felt disrespected or felt like they did not care about me or my needs. You don't get many companies that make their customers feel like that, but these people do. I have no reason at all to even think about going somewhere else. You won't regret having Landon Ball-State Farm Insurance, that I can promise you!"
We responded:
"Wow! Thank you for your wonderful review! We are very passionate about providing the best possible service and meeting all of your insurance needs. I'm so glad you had a great experience here at the Landon Ball State Farm office. We appreciate you!
"
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Natia P

June 17, 2026

5  out of  5
rating by Natia P
"He had very good customer service. He helped me out and got me lower price. Very respectful and he called me back on time. God bless"
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travis-lavell day

June 10, 2026

5  out of  5
rating by travis-lavell day
"Made switching so quick and easy! Thank you!!"
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Jamey Johnson

June 9, 2026

5  out of  5
rating by Jamey Johnson
"John with Landon Ball was able to save me money on our auto insurance, over the other agencies I checked with. He’s thorough, and makes sure you get the coverage you need. His team is extremely supportive, and Natalie is a pleasure to work with. I’d highly recommend them for your insurance needs."
We responded:
"Jamey, what an awesome review, thank you so much. It’s great to hear that my team is delivering on excellent service and expertise on coverage. Thank you for your business!!"
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Erica Kalthoff

May 29, 2026

5  out of  5
rating by Erica Kalthoff
"This place was very professional and did exactly what they said they would do. And in a timely matter and didn't want any extra months paid in advance. Thank u all. Please give them a call"
We responded:
"So glad you had a great experience with your insurance policies! Thank you for your business!"
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Melissa Duren

May 28, 2026

5  out of  5
rating by Melissa Duren
"We had a great experience evaluating our insurance needs."
We responded:
"Thank you for your business Melissa!"
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Vestine Alice

May 27, 2026

5  out of  5
rating by Vestine Alice
"John did an amazing job, I recommend State Farm insurance to everyone out there. The process was easy because he had already quoted for me so all I did was make my payment. Give it up to John guys"
We responded:
"Thank you for your business Vestine! Glad you had a great experience. John is the best "
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mike gnagi

May 20, 2026

5  out of  5
rating by mike gnagi
"Insurance rates dropped by 50%. Quick and easy set up"
We responded:
"Thank you for your business Mike! Glad it was easy and affordable!"
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alyssa stone

May 18, 2026

5  out of  5
rating by alyssa stone
"Extremely helpful and they do their due diligence! Friendly and quick service!"
We responded:
"Thanks so much for review and I’m glad you had a great experience with us!! "
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Rachelyn Santana

May 14, 2026

5  out of  5
rating by Rachelyn Santana
"Great service, always willing to help"
We responded:
"Thank you, Rachelyn! We appreciate your business. "
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Brent Rentel

May 13, 2026

5  out of  5
rating by Brent Rentel
"The service was great. They got right back to me every time I had a question and were super flexible when setting up a time to talk and meet to complete paperwork. Highly recommend. Also, and most importantly they saved me a ton of money on my 5 cars"
We responded:
"Thanks for the great review Brent! And I’m so glad we were able to help you save money and provide a great experience. "
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Michael Weis

May 13, 2026

5  out of  5
rating by Michael Weis
"Agent John Parker was right on time and had all the answers to my questions. Not only were the rates what I was expecting but even a little better! He was very professional and friendly and knowledgeable and accurate and efficient. Met and exceeded my expectations!"
We responded:
"John is the best! Thank you for your business, glad we were able to help! "
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Robert Lee

April 22, 2026

5  out of  5
rating by Robert Lee
"Need to get my car insured and they team in Fayette were quick, friendly and even helped me my renter insurance"
We responded:
"That’s awesome Robert! Glad we could help you. Thanks for using us and welcome to State Farm! "
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DEBORAH GOSS

April 21, 2026

5  out of  5
rating by DEBORAH GOSS
"John was right on time for me. I needed insurance fast, had to license both cars and he came thru for me. I praise you "Landon Ball" Agency for having John as your agent. God bless!!!"
We responded:
"I am so glad to hear we were there do you. Thanks for calling us, John is the best!"
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Gege

April 16, 2026

5  out of  5
rating by Gege
"John is amazing and awesome person to work with. He explained everything to me!!! Glad he called and now I am a with State Farm!!!"
We responded:
"Thank you for the great review! Welcome to our agency!"
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Derrick Hays

April 7, 2026

5  out of  5
rating by Derrick Hays
"Natalie helped me insure my vehicle. She was very nice and made the process quick and easy. Never had an issue with Landon’s office, no matter who helps."
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C Hurt

April 3, 2026

5  out of  5
rating by C Hurt
"Talked with john for 5 minutes an saved me almost 100$ a month when i switched from progressive"
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Curtis Black

March 27, 2026

5  out of  5
rating by Curtis Black
"I had good experience talking to about what I wanted. And was taken care of in a timely manner and saved 1500 dollars a year"
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Eddie

March 27, 2026

5  out of  5
rating by Eddie
"Very professional and responsive from the whole team"
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Kaitlin Rose

March 19, 2026

5  out of  5
rating by Kaitlin Rose
"John was very patient with my many many questions regarding insurances. I never feel rushed or pushed to choose any policy, and I appreciated his answering all my questions."
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BRETT MYERS

February 26, 2026

5  out of  5
rating by BRETT MYERS
"Outstanding service, John got me all switched over pain free in a matter of days!!"
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Ron Bliss

February 21, 2026

5  out of  5
rating by Ron Bliss
"John, you're the BEST! We both thank you from saving us from Farm Bureau. We also thank you for taking the time away from family to make sure our needs we're met and that we understood everything.
Great job!!!"
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Kevin Foley

February 13, 2026

5  out of  5
rating by Kevin Foley
"Very easy to set up, great rates."
We responded:
"Glad we could make it easy! Welcome to our agency! "
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Abigail Hunt

February 13, 2026

5  out of  5
rating by Abigail Hunt
"Super easy process, very straightforward and simple. Everyone helping was really amazing and patient."
We responded:
"Thank you for the great review! Welcome to our agency! "
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l taylor

February 13, 2026

5  out of  5
rating by l taylor
"Talk to them about a year ago about getting insurance. Got it this year. Got the cheapest rate possible. They were the best ones that I could choose. I would recommend them to anybody that reads this review. They're outstanding. They go beyond and above to help you. They're just not an insurance company that's looking to make money. They're looking for a lifetime of business and to help you. I appreciate everything this agency helped me accomplish. Thanks for looking out for me and getting everything perfectly just like I want it."
We responded:
"This is exactly the experience we hope for all of our customers! Thank you for the words of affirmation and I’m really glad we could help. Thank you for choosing our agency! "